FAQ
📦 Ordering & Shipping
Q: How much is U.S. Shipping?
We offer FREE SHIPPING anywhere in the U.S. for most orders.
Q: Do you ship to Canada?
Yes! We offer DDP (Delivered Duty Paid) shipping to Canada. That means no duties or brokerage fees — just normal GST/HST calculated at checkout. You wont need to pay any surprise fees when the package arrives.
Q: How long does shipping take to Canada?
Most Canadian orders arrive in 2–4 business days. We ship from the U.S. using trusted carriers like UPS and DHL.
How much is shipping to Canada?
Shipping rates vary based on your order size. We often offer flat-rate or discounted shipping which you will see at checkout.
Do you offer international shipping?
At the moment, we primarily ship to the U.S. and Canada. Contact us for special requests.
🔧 Product & Installation
Q: Will your wiper delay kit work with my SxS / UTV?
We offer vehicle-specific kits and universal options. Check the product page or contact us with your make and model if you're unsure.
Q: Are instructions included?
Yes, each kit comes with a QR code you can scan with your phone camera for step-by-step installation instructions. Some also include a video tutorial — check the product page for links.
Q: I installed the wiper delay kit, but it’s not delaying my wiper. The factory switch still activates the wiper — what’s wrong?
A: Make sure the OEM rocker switch is in the OFF position.
This must remain OFF to use the wiper delay function.
With the OEM rocker switch OFF, turn the dial knob on the wiper delay kit to activate and control the wiper.
Q: I received my wiper delay kit, but I don’t hear any click when I turn the knob, or it looks damaged. What should I do?
A: Please contact us right away so we can arrange a replacement for you.
💵 Orders & Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, and other major payment methods. All prices are listed in USD or CAD depending on location.
Q: Can I pay in Canadian Dollars?
A: Yes. Our checkout automatically displays prices in CAD if you’re in Canada. Your final charge will be processed in your local currency.
🔁 Returns & Warranty
Q: What is your return policy?
We offer returns within 30 days of delivery for unused, undamaged items. Contact us to start a return.
Q: Do your kits have a warranty?
Yes — all kits come with a 90-day limited warranty against defects in materials and workmanship.
📞 Contact & Dealer Inquiries
Q: How can I become a dealer in the USA or Canada?
A: Fill out our dealer application here: Wholesale Registration Form
Q: How can I contact you?
A: The quickest way to reach us is through our live chat or e-mail contact form. You can access both here: Contact Us. We usually respond within 1 business day.